1. Who controls your information
Dawakos General Contractors Ltd, trading as OfficeMint Africa, is responsible for personal information collected through this website. Privacy requests can be sent to hello@officemint.africa.
2. Information we collect
- Contact details such as your name and email address.
- Order information, including products, price, currency and transaction status.
- Messages and support requests.
- Basic technical and usage information such as device type, browser, pages visited and security logs.
- Marketing preferences and consent records.
Payment-card, bank and mobile-money credentials are processed by the payment provider. We do not intend to store full payment credentials on our website.
3. Why we use it
- To process orders and deliver downloads.
- To provide support and resolve payment or delivery problems.
- To maintain transaction, tax, fraud-prevention and security records.
- To improve our products and website.
- To send marketing only where you have consented or where permitted by law.
4. Legal basis
We process information where necessary to perform a purchase contract, comply with legal obligations, pursue legitimate interests such as security and service improvement, or where you have consented. You may withdraw marketing consent at any time.
5. Sharing and international processing
We share only what is necessary with providers supporting payments, hosting, email delivery, analytics, fraud prevention and professional advice. Some providers may process information outside Kenya; we will use providers and safeguards intended to maintain appropriate protection.
6. Retention and security
We retain information only as long as reasonably needed for fulfilment, support, accounting, legal and security purposes, then delete or anonymise it where appropriate. We use reasonable safeguards, but no online system is completely risk-free.
7. Your rights
Subject to Kenyan law, you may ask to be informed about our use of your data; access, correct or delete it; object to or restrict processing; withdraw consent; or request portability where applicable. We may verify your identity first.
8. Cookies and analytics
The website may use essential storage for security and functionality and limited analytics to understand performance. If we introduce non-essential advertising or tracking cookies, we will provide appropriate notice and choices.
9. Children
Our products are intended for adults and organisations. We do not knowingly collect personal information from children.
10. Complaints and updates
Contact us first at hello@officemint.africa. You may also complain to Kenya’s Office of the Data Protection Commissioner. Updates will show a revised effective date.